emails not sending to btinternet

Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. Can send emails fine from any other account. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. on But again got error messages which I now cant remember. on If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. I have the exact same problem. RobbieMac. Email: timforrester@btinternet.com. I have tried sending individual messages and simple test messages but nothing works. Surely other services would similarly suffer. on Customer: replied 2 years ago. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter I changed "Authentication" to "Password" and clicked on "Save". What can we help with? 11h40. Announcements, Guides & Community Updates. I installed the outlook App on my iPad and it works perfectly I'm afraid. Looking through previous posts I see this has been a regular problem. I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. Looks like no ones replied in a while. 18h40. This is NOT 'A solution'. I know it exists because I can pick it up on ios and via BT Webmail. We receive the following message when we try to send from our Mac. Do other emails they send get to where they need to go? Go through and update your details for each one with your new email address. 09-07-2019 btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. Policies vary between broadband providers. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. Some links in this article may be affiliate links. I have a recent problem with my email service. With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. I have it in a notepad file as well if that makes it more readable. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. 3) Import all of your contacts from your old account to your new one. Sky allows former customers to keep their email account free of charge and indefinitely. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. This sounds fiddly, but isn't necessarily. 8h29. It is very annoying, I hope you guys reach me out soon. I anybody else having this problem. on Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. I am using the Outlook app on a Samsung phone. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. Thanks for the examples that have been provided so far. We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. - last edited on That helps us fund This Is Money, and keep it free to use. 14-07-2019 If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. 17h33. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. Why? I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. All postings and use of the content on this site are subject to the. We do not write articles to promote products. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. Gmail and Outlook are two of the most popular. When this happens. I have deleted the app and reinstalled it. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. 20h13. What does this mean? Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. Go back to . I've rebooted twice and reinstalled Office 365 without success. Ive also tried not using advanced settings at all with exactly the same results as described above. TalkTalk allows you to access your email account for 12 months after you switch. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. 16:52 EST 04 Mar 2023. It seems that my account SMTP setup was changed (without my input). . 14h08. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. None of the posts I have seen are the same as my problem however. If I changed my email address I would be bound to lose something important. I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. If not, how do we get a moderator involved? They must realise that they have a dreadful name. I have tried sending the simplest of messages, namely a message titled Test and the text Test message. By posting your comment you agree to the house rules, The comments below have not been moderated, By About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). While members are not getting emails, they do appear as posts on the Google Groups page. This amount is subject to change until you make payment. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. We always endeavour to grade correctly and. Maybe that's the issue, although there has been no problem up until yesterday. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. Apple may provide or recommend responses as a possible solution based on the information The other two people that are having the same problem are using Samsungs, but haven't said which model. You may have to register before you can post: click the register link above to proceed. After some trial and error I found that btinternet was objecting to my "signature" containing a link. Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. Accounts that are inactive for six months are deleted automatically. ), on Having the same problem myself today - unable to send emails from my @btinternet.com account. He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. By @stevebrass Thanks, but same result as before. 26-08-2021 Examination of the message heads of the delayed emails might be informative. Terms and conditions of the sale . He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. This has made me want to look a bit further and so I found the Community. Doing so can save hundreds of pounds. Switching email address if you have never done so before can feel like a daunting task. Problems with email. If not, how do we get a moderator involved? Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password Can I move my BT Email address to another account? This isn't just a small delay. What can be done to fix this problem please? 10-07-2019 09-07-2019 [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. They also sent a test email from a PC using an outlook client and that didn't come through either. After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. Anyone else experiencing the same issues? on provided; every potential issue may involve several factors not detailed in the conversations 25-08-2021 Refunds. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. This amount includes applicable customs duties, taxes, brokerage and other fees. Has anyone experienced this problem. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". Working on the theory that it was another case of BT doing something, I decided to leave it overnight. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Log out of your email account then, Using an email program? In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. BT L1 agent wasn't able to resolve and it has been passed to their email support team. Re: Emails from btinternet.com addresses not received. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. After 3 years, then-current everyday prices for all services apply. Have you had the chance to try the steps in the article below? I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. Delays in Emails being delivered can arise from a multitude of reasons. Our Gmail accounts work on all our devices. 4) Send an email to your main contacts to let them know your new email address. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. 26-08-2021 There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. Accounts that are inactive for six months . iPad is working ok. This amount is subject to change until you make payment.